Effective date: 11 May 2026 · Last updated: 11 May 2026
These Terms & Conditions (“Terms”) form a binding agreement between you (“you”, “your” or “User”) and Darshinfi Medicare (OPC) Private Limited, a company incorporated under the Companies Act, 2013 having its registered office at Shop No S-10, DN Oxy Park, Dumduma, Bhubaneswar, Khordha 751019, Odisha, India (“Dazo”, “we”, “us” or “our”). They govern your access to and use of the Dazo mobile and desktop applications, the website at dazo.co.in, and any related services (collectively, the “Service”).
This document is an electronic record under the Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. It does not require a physical signature. By installing, accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to use Dazo. If you are under 18, you may use the Service only with the verifiable consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf. By using the Service, you represent that you meet these requirements.
Subject to your compliance with these Terms and (for paid features) payment of applicable fees, we grant you a personal, non-exclusive, non-transferable, revocable, limited licence to install and use the Dazo apps on devices you own or control, and to access the Service for your internal personal or business use. The Service is licensed, not sold.
Dazo offers a free tier and the paid plans set out on our Pricing page. Plans, seat counts, storage allowances and prices are described in the app and on our website.
Annual subscriptions auto-renew by default. The relevant platform store will charge the payment method on file within 24 hours of the end of your current term, at the then-current price, unless you cancel at least 24 hours before the end of the term.
Because subscriptions are purchased through platform stores, refunds are governed primarily by the refund policies of those stores:
For purchases not made through a store (for example, direct enterprise invoices), refund eligibility is set out in the order form. Unless required by Indian consumer-protection law, fees are otherwise non-refundable once the term has begun.
Dazo offers offline license keys for Windows desktops. License keys:
Files, records, attachments, transcripts, spreadsheet data and any other content you create or upload through Dazo (“User Content”) remain yours. You retain all rights, title and interest in your User Content. By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide licence to host, store, transmit, copy, display and process your User Content solely to provide and improve the Service on your instructions (for example, syncing across devices, generating transcripts/summaries, indexing for search).
You are solely responsible for your User Content, including:
You agree not to use the Service to:
The Service relies on third-party providers, including Google Firebase (storage, authentication, analytics, crash reporting), RevenueCat (subscription state), Apple App Store, Google Play and Microsoft Store (billing), and a speech-to-text provider (audio transcription). Your use of those services is also subject to their respective terms. We are not responsible for third-party services beyond what we expressly state in these Terms or our Privacy Policy.
The Service, including the Dazo brand, logos, software, designs, content, documentation and trade dress, is owned by Dazo or its licensors and is protected by Indian and international intellectual property laws. Except for the licence in section 3, no rights are granted to you by implication or otherwise.
If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use it without restriction.
Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and that the Service will be uninterrupted, error-free or secure.
Dazo is a productivity tool. It is not a medical device, an electronic health record system certified under any specific standard, a regulated tele-consultation platform, or a substitute for professional medical advice or record-keeping required by law. Use of Dazo for healthcare workflows is at your own discretion and risk, and you remain responsible for clinical decisions and statutory record-keeping.
To the maximum extent permitted by law, in no event will Dazo, its affiliates, directors, employees or licensors be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with your use of, or inability to use, the Service, even if advised of the possibility of such damages.
Our aggregate liability for all claims arising out of or relating to these Terms or the Service is limited to the greater of (a) the amounts paid by you to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) Indian Rupees five thousand (₹5,000).
You agree to indemnify, defend and hold harmless Dazo and its affiliates, directors, employees, licensors and service providers from and against any claim, liability, demand, damages, costs and expenses (including reasonable legal fees) arising out of or related to (a) your User Content; (b) your violation of these Terms; (c) your violation of any applicable law or third-party right; or (d) your misuse of the Service.
We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, pandemic, war, civil unrest, governmental action, internet failures, denial-of-service attacks, power outages, or actions by third-party providers.
These Terms are governed by and construed in accordance with the laws of the Republic of India, without reference to conflict-of-laws principles. Subject to section 19, the courts at Bhubaneswar, Odisha shall have exclusive jurisdiction over any matter arising out of or in connection with these Terms.
In accordance with rule 3(2) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 and rule 5(9) of the SPDI Rules, we have appointed a Grievance Officer to address complaints regarding the Service or content within it:
| Name | Ms. Deepa Patro |
|---|---|
| tech.darshinfi@gmail.com | |
| Postal address | Shop No S-10, DN Oxy Park, Dumduma, Bhubaneswar, Khordha 751019, Odisha, India |
| Working hours | Mon–Fri, 10:00–18:00 IST |
We will acknowledge complaints within 24 hours and resolve them within 15 days of receipt, in line with applicable law.
We may amend these Terms from time to time. The “Last updated” date at the top reflects the latest version. Material changes will be notified in-app or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.
Questions about these Terms? Reach out via the contact page, or write to darshinfihealth@gmail.com. For data-protection queries see the Privacy Policy.
This document is provided as a general framework for an India-based subscription app. It is not legal advice. You should have it reviewed by a qualified Indian lawyer before publication, and you must replace the highlighted placeholders with your registered entity details before going live.
